Frequently Asked Questions

Can you explain the typical steps involved?

Our process is designed to be clear, efficient, and transparent from start to finish.

  1. Initial Intake Call:
    We begin with a complimentary intake call to understand the general nature of your matter, confirm it falls within our areas of practice, and gather preliminary information.
  2. Conflict Check:
    Before receiving any detailed or confidential information, we conduct a conflict of interest check as required by the Law Society of Ontario. This ensures we can represent you without any professional conflicts.
  3. Consultation with a Lawyer:
    Once cleared, we schedule a formal consultation — either in person or remotely — where we review your situation in detail, answer your questions, and outline preliminary legal options or next steps.
  4. Retainer and Engagement:
    If you decide to proceed, we provide a Retainer Agreement outlining the scope of work, estimated costs, and billing structure. Upon execution and receipt of the retainer, we officially open your file.
  5. Case Strategy and Next Steps:
    Your lawyer will then prepare a strategy plan and begin working on your matter — whether that involves drafting pleadings, engaging in negotiations, or preparing for court proceedings — while keeping you informed throughout.

At every stage, we emphasize clarity, communication, and transparency so you always know what to expect and how your case is progressing.

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